UVARD Support Center
How Can We Help You?
Welcome to UVARD Support. We're here to help you with any questions or issues you may have about our platform.
Contact Information
Email Support
support@uvard.com
Office
Calgary, Alberta, Canada
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (MST)
Quick Help Topics
For Learners
- • Course Access Issues
- • Payment & Refunds
- • Technical Requirements
- • Account Management
- • Certificate Issues
For Instructors
- • Course Creation
- • Content Upload
- • Earnings & Payments
- • Analytics & Reports
- • Teaching Guidelines
Frequently Asked Questions
How do I reset my password?
Visit the login page and click on "Forgot Password", or click on the profile avatar and click "reset password" Follow the instructions sent to your email to reset your password.
How can I request a refund?
If you're within the 30-day money-back guarantee period, you can request a refund from your course dashboard or contact our support team.
How do I download course materials?
Course materials can be downloaded from the course dashboard if the instructor has enabled downloads.
What payment methods do you accept?
We accept major credit cards, PayPal, Stripe, Onafriq, and Airtel Money.
Additional Resources
Help Center
Browse our comprehensive knowledge base for detailed guides and tutorials.
Community Forums
Connect with other learners and instructors to share experiences and get help.